Here is a quick guide for adjusting INFI Loyalty points:
1. Log in INFI dashboard and navigate to Customers Management
2. Change the option and view "Loyalty Enrolled" customers
3. Search and find the customer with thier phone number. If you can't find the customer, please navigate to this article to create a new one: Manually adding customer and enroll loyalty program
4. Click on the three dots of "Reward Management", and click "Adjust points". Feel free to add/subtract points based on your needs.