Whenever we ship hardware you will receive an order confirmation email. It may be misleading as it will always show the value of the hardware but this doesn't mean that you paid for it. Please note the last line which describes whether or not a payment was maid. Below are the two versions of this line you will most likely see:
- "Total Paid Today": This shows how much you paid for the order.
- "Subtotal": This shows the exact value of your hardware order.
Example:
If your email shows:
This means the hardware is worth 350, but all you paid is 0.
Always verify your payment details with your bank or payment method to ensure accuracy. If you have any questions, feel free to send an email to support@infi.us .